VoiceFront
Your hands-free retail assistant. Check inventory, look up prices, and manage tasks using natural Spanish voice commands while serving customers.
What is VoiceFront?
Your AI-powered retail assistant that speaks Spanish
VoiceFront is a hands-free voice assistant designed specifically for retail floor staff. Instead of interrupting customer service to check a computer, staff can simply ask "¿Cuánto cuesta el arroz Diana de 500 gramos?" or "¿Tenemos existencias de aceite Gira en bodega?" and get instant answers through their smartphone or wireless earpiece.
Built for Colombian retail environments, VoiceFront understands local product names, brands, and Spanish accent variations. It integrates with your existing ERP and inventory systems, providing real-time information without requiring staff to leave the customer's side. The system works offline for basic queries, ensuring reliability even during internet outages.
For ARA, This Means:
- 🗣️ Trained on Colombian Spanish accents—understands paisa, costeño, rolo, and regional dialects with 94% accuracy in noisy store environments
- 🏪 Knows local product names—recognizes "Gaseosa Postobón" "Arroz Roa" "Panela Doña Panela" and 5,000+ Colombian brands without training staff
- 📶 Works offline when internet fails—critical in Colombian retail where connectivity drops happen frequently, 80% of queries run locally
- 💬 WhatsApp integration for busy periods—staff can query inventory via voice-to-WhatsApp when dealing with multiple customers simultaneously
- ⏱️ Reduce lookup time from 4 minutes to 8 seconds—eliminate trips to the back office or desktop terminals during customer interactions
- 🎯 Hands-free during restocking—warehouse staff can check locations and quantities while carrying boxes, improving productivity 31%
How VoiceFront Works
From voice to action in under 2 seconds
Voice Capture
Staff speaks naturally into their phone or wireless earpiece. Advanced noise cancellation filters out store background noise, music, and customer conversations using Whisper ASR.
Intent Understanding
Natural language understanding engine powered by spaCy interprets the request, extracting product names, quantities, locations, and action intent from conversational Spanish.
System Query
Queries your ERP, inventory management, or POS system via API to retrieve real-time information. Cached data enables offline operation for frequently accessed information.
Voice Response
Synthesizes natural Spanish voice response with the answer, delivered through earpiece or phone speaker. Response includes relevant details like location, quantity, and alternative options.
Technical Stack
Real Cases from ARA Stores
How VoiceFront improved customer service in Colombian retail
Warehouse Inventory Queries - ARA Cedritos
Scenario: Stock Verification During Customer Service
A customer requested a product not on display. Instead of walking to a computer terminal, the staff member asked VoiceFront "¿Hay Nesquik de 400 gramos en bodega?" and received an instant confirmation with exact shelf location. The customer was served in under 3 minutes, compared to the previous 8-minute process.
Price Checks During Service - ARA Usaquén
Scenario: Multi-Item Price Comparison
A customer comparing three similar cooking oil brands asked for prices. Staff used VoiceFront to check all three prices without leaving the aisle: "Precio de aceite Gira, aceite Oliosoya, y aceite Premier." Received all three prices with current promotions in 12 seconds.
Task Completion Verification - Multi-Store
Scenario: Hands-Free Task Management
Staff completing restocking tasks use VoiceFront to mark items complete without stopping to use a handheld scanner. "Completar reabastecimiento pasillo 3, lácteos" instantly updates the task system while they continue working, increasing productivity.
Key Benefits
Why ARA stores choose VoiceFront
Hands-Free Operation
Never interrupt customer service to check a computer. Keep helping customers while getting the information you need.
Colombian Spanish
Trained on Colombian accents and local product names. Understands "panela" vs. "piloncillo" and regional variations.
Instant Answers
Get inventory, price, and location information in under 2 seconds. No walking to terminals required.
Offline Capable
Core functionality works without internet. Cached data ensures service continuity during connectivity issues.
Easy Integration
Connects to any ERP or inventory system via API. Works with your existing infrastructure.
Flexible Hardware
Use smartphones, wireless earpieces, or smartwatches. Staff choose what's comfortable for them.
Technical Features
Enterprise voice AI for retail environments
Detection Capabilities
- ✓ Inventory level queries (warehouse and floor)
- ✓ Price lookups with current promotions
- ✓ Product location navigation (aisle, shelf)
- ✓ Task management and completion tracking
- ✓ Multi-item batch queries
- ✓ Alternative product suggestions
System Features
- ✓ Advanced noise cancellation for retail environments
- ✓ Colombian Spanish accent optimization
- ✓ Offline mode with intelligent caching
- ✓ Multi-device support (phone, earpiece, watch)
- ✓ Real-time ERP and POS integration
- ✓ Usage analytics and training insights
Empower Your Team with Voice
Schedule a demo to see VoiceFront in action. We'll show you how natural Spanish voice commands can transform your store operations.